Privacy Policy (EU)
Effective Date: 01 NOVEMBER 2025
We at Better Faster Oy (Business ID: 3483750-3) with its place of business at Pitkäjärventie 5 B, 02720, Espoo, Finland (“Service Provider”, “us” or “we”) understand the importance of data protection and are committed to keeping personal data secure and adhering to the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and all applicable data protection regulation. This privacy policy ("Policy") explains how we collect, process, and use user (“User” or “you”) data, when Users use the Eventplanner.ai tools and services ("Service").
To ensure that you are informed about how we process your personal data, please read the following Policy. By accessing or using the Service, you acknowledge and accept this, Policy.
NOTE. This Policy only applies to User personal data that we process as a data controller, according to the GDPR, and it does not apply to User personal data or any other content which we process as a data processor on behalf of our customers, who act as data controllers, or to the any of our employment-related personal information.
Service Provider contact information:
Registered address: Pitkäjärventie 5 B, 02720, Espoo, Finland
Email: hello@eventplanner.ai
1. Data Controller
1.1
The Service Provider is the data controller (as described by the GDPR) of your personal data and responsible for determining the purpose and means of processing such data.
2. The Personal Data We Collect
2.1
We collect personal data that is necessary for providing, producing, maintaining, developing, and using the Service, as well as for fulfilling our legal obligations under applicable laws. This personal data includes, among other things, user information and other user identifiers such as name and contact details, as well as payment method information and payment contact details. Certain technical usage data, as well as tracking and cookie data, are also necessary for the functioning of the Service. We do not collect data belonging to special categories of personal data (such as health information), and users should not enter such data into the Service.
2.2
We may collect personal data belonging to the following categories:
Account data: Including name, email, username, and affiliated company.
Usage data: Including device information (like IP address, MAC address, connection information) and information on your use of the Service such as your time zone, language, push notification identifier, and event log.
Payment data: Including payment method, sales event details, billing address, and credit card or other alternative payment details.
Communication data: Including communications between you and the Service Provider, such as support requests or feedback that you provide to us.
User provided Input data: Data that you provide into the AI powered features of the Service through prompts (“Input”). You may opt out of Input being used to develop the AI powered features of the Service.
Cookies and other tracking data: Data that we collect through cookies and other similar tracking technology. We use cookies and other tracking technology to distinguish users from one another and to enhance the user experience. Cookies help us understand how the Service is used and improve its functionality and security. When you visit our Service, you will see a cookie notice providing detailed information about the cookies we use and their purposes. Through the cookie notice, you can manage your cookie settings, for example, allowing only certain cookies or blocking the use of non-essential cookies entirely according to your preferences.
3. How Personal Data Is Collected by Us
3.1
Where the Service Provider may collect personal data from:
Directly from You: As you directly provide data to the Service Provider (like when creating an account).
Your use of the Service: When you use the Service the Service provider may collect your usage and other data.
Company that hosts your use of the Service: When a company signs up for the Service, they may provide your personal data to the Service Provider, to invite you to the Service.
Publicly available data: Your personal data may be available online and we may collect this information, or it may be used in the data sets to Provide the Service.
4. Purpose And the Legal Basis for Processing (GDPR article 6)
Purpose of Processing:
Provide and maintain the Service
Legal basis:
Legitimate interest
Performance of a contract
***
Purpose of Processing:
Improve and develop the Serivce
Legal basis:
Legitimate interest
***
Purpose of Processing:
Provide and maintain the Service
Legal basis:
Performance of a contract
***
Purpose of Processing:
Non-marketing communications
Legal basis:
Legitimate interest
***
Purpose of Processing:
Marketing communications
Legal basis:
Consent
***
Purpose of Processing:
Comply with legal and contractual obligations
Legal basis:
Compliance with legal obligations
Performance of a contract
5. Who We May Disclose Personal Data To
5.1
In connection with our Service, we may disclose your personal data with third parties, as outlined below.
Affiliates: We may disclose personal data with our affiliate companies, which are entities that are controlled by us, under common control, or control us.
Business transfer: We may disclose personal data in connection to a merger, acquisition, asset sale, reorganization, or other business transaction or investment that involves the Service Provider or its affiliates.
Public authorities: We may disclose personal data to public authorities’, law enforcement, and others to comply with legal obligations, requests and demands from public authorities, or to protect our rights and the rights of others.
Professional advisors: We may disclose personal data to provisions advisors when necessary for them to provide services to us, including accounting, audit, legal, and other services.
Service providers: We may disclose personal data to third-party service providers for us to provide, maintain, and develop the Service. These service providers include, but are not limited to:
Amazon Web Services
Intercom
Google Analytics
Posthog
6. Data Transfers
6.1
Due to the nature of our operations and the operations of our third-party service providers, your personal data may be processed between difference countries within the European Union (“EU”), when we carry out activities related to our Service and business. We do not transfer personal data outside of the EU.
6.2
In case we need to transfer data outside of the EU we will implement appropriate safeguards to ensure that data transfers comply with all applicable laws. When transferring data to countries outside of the EU and the European Economic Area, we use EU Standard Contractual Clauses approved by the EU Commission. You may request information on the safeguards we implement by contacting us through the contact information outlined in the beginning of this Policy.
7. Security Measures
7.1
Keeping personal data secure is of utmost importance to us, and as such we employ commercially reasonable and industry-standard measures to safeguard your data. However, no method is entirely secure and accordingly, although we seek to protect your personal data that we hold, we cannot guarantee its absolute security.
7.2
Be aware that you are responsible for storing and protecting your log-in credentials and keeping access to your devices and account limited.
8. Data Retention
8.1
We retain personal data only as long as it is necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required for business or legal reasons, as long as such retention is permitted by applicable laws.
7. Your Rights
7.1
You may exercise the following rights granted to you under the GDPR:
Right to Access: You may request to access a copy of your personal data.
Right to Data Portability: You may request to receive your personal data that we have collected, in a structured, commonly used, and machine-readable format. Also, you may request the transfer of this personal data to another controller.
Right to Erasure: You may request us to erase your personal data from our servers. Please remember that you may delete your account at any time.
Right to Object to Processing: You may request us to not process your personal data.
Right to Rectification: You may request the correction of inaccurate or incomplete personal data. Please remember that you may edit some of the personal data within your account after your account has been created.
Right to Restrict Processing: You may request to restrict the processing of your personal data.
Right to file a complaint: If you wish to report a complaint or contact a supervisory authority in relation to personal data processing, the competent supervisory authority in Finland is the Data Protection Ombudsman. Its contact details can be found at https://tietosuoja.fi/en/home.
7.2
To exercise your rights, contact us at hello@eventplanner.ai or using the contact information provided in the beginning of this Policy.
7.3
You may choose not to disclose personal data to us. Please be aware that if you choose to limit your disclosure of personal data to us, this may limit your use and access to the Service.
8. Children’s Personal Data
8.1
As described in out Terms of Service, our Service is not directed to children under the age of 18, and we do not knowingly collect or solicit personal data from them. Children under the age of 18 may not use the Services or send any personal data to us.
8.2
If you are a parent or legal guardian and you are aware that your child (under the applicable age of consent to data sharing) has provided us with personal data, please contact us at the contact information in the beginning of this Policy. If we learn we have collected personal data, from anyone under the age of consent to data sharing, without parental consent, we will take measures to remove such data from our files promptly.
9. Changes to the Policy
9.1
From time to time, we may update and make changes to the Policy. We will notify you of such update by email, to the email used to register for the Service, or by posting a notice on our Service, prior to the update becoming effective. By using our Service after updates to this Policy have been made, you agree to all the changes in the updated policy. We will post the updated version of this Policy on to our website with a revised "Effective Date".